Please look through the tutorial and FAQ sections below. If you still have questions, please submit them at the bottom of this page.


  1. Logging in

  2. Lost password

  3. Changing your password

  4. Navigating the site

  5. How to best utilize the Video Tutorial Library

  6. How the Course Progress bar works

  7. Providing Feedback


  1. Where do I find the Video Tutorial Library?

  2. I see the first page of the course but can’t go any further.

  3. Why is the Course Progress bar not moving?

  4. How do I play the videos?

  5. How can I improve the video quality?

  6. How do I make my video load faster?

  7. What is the Privacy Policy?

  8. What is the Cancellation Policy?

  9. What are the Terms of Use for materials on this site?

  10. What is the Refund Policy?

Still have questions or comments?

If the FAQs above did not answer your question, or you have suggestions for improvements, please submit them here and we will try to get back to you with an answer as soon as possible!